Shipping Policy

(Owned & Operated by iGlomart LLC, USA) Last Updated: November 18, 2025 --- 1. Overview This Shipping Policy outlines the terms and conditions under which Varestone.com (“Varestone,” “we,” “us,” or “our”) processes, ships, and delivers customer orders. Our goal is to ensure transparency and provide customers with accurate information regarding shipping costs, delivery timelines, and all logistics-related procedures. By placing an order through Varestone.com, you agree to the practices described in this Policy. --- 2. Order Processing All orders are processed within 1–3 business days from the date of purchase. Orders placed on weekends or U.S. federal holidays will be processed on the next business day. In the event of inventory verification, fraud prevention checks, or operational delays, processing times may extend. Customers will be notified promptly if additional time is required. --- 3. Shipping Costs Varestone does not offer free shipping. Shipping fees are calculated based on: Destination country and region Weight, dimensions, and category of the product Warehouse location and carrier availability Shipping method selected (Standard / Expedited, where available) All shipping charges are displayed clearly at checkout, before payment is submitted. No hidden fees. No unexpected charges. --- 4. Estimated Delivery Times Estimated delivery windows begin after an order has been shipped, not at checkout. Standard Delivery Estimates: United States & European Union: 3-7 business days United Kingdom, Canada, Australia: 3-14 business days Rest of the World: 3-14 business days Please note: delivery timeframes may vary depending on customs clearance, carrier delays, weather conditions, and other logistic variables outside our control. --- 5. Shipment Tracking Once an order has been shipped and a tracking number becomes available: A tracking link will be automatically sent to the customer’s registered email. Customers may also access tracking information through their Varestone account dashboard (if an account was created). If an order includes multiple items, shipments may be split into separate packages for faster delivery. --- 6. Customs, Duties & Taxes Depending on the destination country, your shipment may be subject to import duties, VAT, GST, brokerage fees, or customs processing charges imposed by local authorities. These fees are not included in product or shipping costs. The customer is solely responsible for any such fees applied by their local customs office. Varestone is not responsible for delays caused by customs procedures. --- 7. Incorrect or Incomplete Addresses The customer is responsible for providing accurate and complete shipping information at checkout. In cases where a package cannot be delivered due to: Incorrect address Missing address details Failed delivery attempts Unclaimed parcel at carrier facility …the customer may be responsible for additional reshipment charges. If the package is returned to us, refunds may be issued minus the original shipping cost. --- 8. Lost, Delayed, or Damaged Shipments If you believe your order is lost, significantly delayed, or arrives damaged: You must contact us within 7 days at: info@varestone.com Please include: 1. Order number 2. Description of the issue 3. Photos or video (if damaged) Upon review, we may offer: A replacement shipment A partial or full refund Store credit Resolutions depend on carrier confirmation and the specific circumstances of the case. --- 9. Split Shipments To optimize fulfillment and reduce delivery time, your order may be shipped in multiple packages from different warehouse locations. Each package will receive its own tracking number. --- 10. Delivery Confirmation Once the carrier marks a package as Delivered, Varestone is considered to have fulfilled its delivery obligation. If a customer claims non-receipt of a delivered package, we will assist in filing a carrier investigation; however, Varestone cannot issue automatic refunds until the investigation has been resolved. --- 11. Contact Us For any shipping-related inquiries, please contact us: Varestone Support info@varestone.com www.varestone.com Owned & Operated by iGlomart LLC